Websites & CMS
mecon
Modern web presence for MECON measure & consult GmbH, a market leader in satisfaction measurements within Swiss healthcare.
Special Solutions / Websites & CMS
For Raiffeisen Schweiz, we digitized an internal evaluation process for marketing measures that had previously relied on paper forms and manual assessment.
Client
Raiffeisen Schweiz
Year
2018
Services
Web application, backend development, process digitization
Bild und Video mit Hilfe von KI erstellt.
For Raiffeisen Schweiz, we digitized an internal process for evaluating marketing measures across different Raiffeisen branches.
The process had previously been handled through a complex paper form that was filled out manually and then evaluated by hand. We replaced that with a digital system that captures the data in a structured way and automates the resulting evaluation workflow.
The project was not about public-facing banking features, but about taking a slow and error-prone internal process and making it usable as a digital workflow.
Complex form structure
The original evaluation process relied on a more complex paper form with many fields and dependencies.
Manual evaluation effort
Results previously had to be reviewed and processed manually, which created unnecessary effort and friction.
Internal usability
The digital version had to stay understandable for internal users even though the underlying logic was not simple.
Reliable reporting logic
Once digitized, the workflow needed to produce consistent and usable evaluations instead of just replicating the form digitally.
We built an internal application that digitizes the input flow and automates the evaluation behind it.
The former manual form process was translated into a structured digital input flow.
Instead of requiring manual follow-up, the system processes the captured information and supports automated assessment.
Laravel, NuxtJS, VueJS, and TailwindCSS were used to create a maintainable internal tool with a responsive frontend and solid backend foundation.