Special Solutions / Websites & CMS

Raiffeisen Schweiz

For Raiffeisen Schweiz, we digitized an internal evaluation process for marketing measures that had previously relied on paper forms and manual assessment.

Client

Raiffeisen Schweiz

Year

2018

Services

Web application, backend development, process digitization

Bild und Video mit Hilfe von KI erstellt.

Overview

For Raiffeisen Schweiz, we digitized an internal process for evaluating marketing measures across different Raiffeisen branches.

The process had previously been handled through a complex paper form that was filled out manually and then evaluated by hand. We replaced that with a digital system that captures the data in a structured way and automates the resulting evaluation workflow.

The challenge

The project was not about public-facing banking features, but about taking a slow and error-prone internal process and making it usable as a digital workflow.

  • 1

    Complex form structure

    The original evaluation process relied on a more complex paper form with many fields and dependencies.

  • 2

    Manual evaluation effort

    Results previously had to be reviewed and processed manually, which created unnecessary effort and friction.

  • 3

    Internal usability

    The digital version had to stay understandable for internal users even though the underlying logic was not simple.

  • 4

    Reliable reporting logic

    Once digitized, the workflow needed to produce consistent and usable evaluations instead of just replicating the form digitally.

Our solution

We built an internal application that digitizes the input flow and automates the evaluation behind it.

Digital replacement of the paper form

The former manual form process was translated into a structured digital input flow.

Automated evaluation logic

Instead of requiring manual follow-up, the system processes the captured information and supports automated assessment.

Modern application stack

Laravel, NuxtJS, VueJS, and TailwindCSS were used to create a maintainable internal tool with a responsive frontend and solid backend foundation.

Technology

Laravel NuxtJS VueJS TailwindCSS